About Us
Citadel Commerce provides payment processing solutions, risk mitigation services and other e-commerce products to numerous online merchants and is the fastest growing (in terms of year over year revenue growth) and most profitable (in terms of gross profit and EBITDA) subsidiary in the ESI Group (ESI Entertainment Systems Inc.).
The key software and hardware product for Citadel Commerce is Citadel Direct Canada, an electronic check processing system. Citadel Direct Canada delivers payment processing products and services while providing integrated fraud detection and risk management capabilities. This allows Citadel Commerce to mitigate the probability of fraudulent transactions and merchants to access a wider array of payment types and end-users.
Citadel Commerce has recently launched several innovative end-user payment solutions to simplify the payment process and to add currently unavailable payment functionality to both merchants and end-users. These include
myCitadel Wallet, an e-wallet with a multi-currency/multi-lingual e-money system; and Citadel Direct International, a real-time bank-to-bank electronic funds transfer interface.
Citadel Commerce ensure consumer and merchant identification, including the knowledge that a specific transaction originated from a specific merchant and that no one has tampered with the contents of the transaction. Citadel Commerce uses secure sockets layer (SSL) encryption to ensure that data transferred between the merchant and Citadel Commerce has not been compromised. To protect our consumer and merchant investment in technology, Citadel Commerce maintains two redundant data centers: one located in Vancouver, Canada and the other in Malta and Costa Rica.
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